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Friday 12 july 2019
A mobile CMMS, or nothing !

Key-need when implementing a Computerized Maintenance Management System [CMMS], mobility is for companies the main lever which will insure them a huge progress in productivity.

Relying on state-of-the-art technologies, the latest generation...

Tuesday 25 june 2019

Latest news
🛠️ Possibility of associating one or more equipment with the curative work order
📖 Attaching instructions, operating procedures, etc. to equipment
⚙️ New and even easier preferences page
😃 And … great customer reviews about Yuman! Join them!

Wednesday 05 june 2019
The benefits of a successful preventive maintenance

Property maintenance and industrial maintenance technicians divide their time between two types of interventions: curative and preventive. Preventive maintenance cannot be limited to maintenance based on regulatory requirements and must be considered a full-blown...

Tuesday 04 june 2019

Latest news
📲 Notify your customers by SMS
📝 Customize as you wish your clients, sites, equipment, contacts
🔔 Get instant notifications from your technicians and customers
📎 Attach documents to a piece of equipment
📂 Manage perfectly the trustees, collective ownership, occupants
🗓️ Indicate leaves and absences in the schedule
🇪🇸 And now ... Yuman in Spanish too!

Tuesday 07 may 2019
The Yuman maintenance glossary

Each profession has its own specific lexicographical field and the maintenance service sector is no exception. As an expert in the field, Yuman offers you a short vocabulary reminder here.

Identify the different categories of...

Monday 29 april 2019

Latest news
Calendar 🗓 with or without weekend extension
Traceability of email sending for quotes and invoices ✉️
New login box 🔐
Automatic numbering for customers and sites 🏢

Wednesday 24 april 2019
Respond to growing customer expectations with Yuman

The level of customer expectation is becoming higher and is today one of the strongest trends in the world of maintenance and services. The new requirements now make it necessary to provide high-quality services and to associate them with continuous communication...

Tuesday 02 april 2019
Why it is so important to outsource your CMMS?

Nowadays maintenance providers are facing a lot of challenges, one of the major problems is to succeed in the digital transformation process in a successful way. It is now fully accepted that software, that fits well to the specific needs, drastically...

Friday 22 march 2019
The digitalization of maintenance interventions

Accelerating and successfully transitioning to digital technology has become the number one priority for most companies, and the property maintenance sector is no exception to the rule. This is the case for maintenance service providers, such as heating...

Monday 11 march 2019
Understanding Computer Assisted Maintenance Management

The idea of ​​the CMMS was born in the 1980s, the first goal was to optimize the working time of the teams by grouping the data in one and the same software. For maintenance providers, this means the computerization of the intervention vouchers, with the...

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The Yuman maintenance glossary

Tuesday 07 may 2019

Each profession has its own specific lexicographical field and the maintenance service sector is no exception. As an expert in the field, Yuman offers you a short vocabulary reminder here.

Identify the different categories of maintenance

Maintenance is the set of actions performed during the life cycle of an equipment in order to keep it in optimal working order. It is divided into 3 main categories: curative, preventive and predictive. The correct balance of these 3 approaches makes it possible to optimize the costs incurred in relation to the rate of proper operation.

Curative maintenance also called corrective maintenance or reactive maintenance. Comes after the detection of a problem generally observed by a user or site manager: water leakage, heating failure, elevator failure, blocked automatic gate, electrical problem, etc., the list of problems is endless. Curative maintenance consists of restoring the equipment to working order. The challenge is then to treat the emergency by assigning the repair to the person closest to the place of intervention and most likely to respond. Yuman accelerates your curative maintenance interventions through planning, mapping, assets and mobility management for the technicians in the field.

Preventive maintenance: it is the periodic and anticipated control and maintenance of equipment (e. g. weekly, every 6 months, every year, every 300 hours of use) in order to reduce the probability of failure or breakdown. Avoid operating interruptions or malfunctions that may cause discomfort or even danger to residents and users. In this area, it is essential to respect the frequency of the planned visits. But the large volume of interventions to be carried out, the territory to be covered, the size of the teams can quickly become a real brain twister. Yuman will handle this complexity for you by managing the equipment list, maintenance ranges, maintenance plans, skills, teams, load/capacity. Generating, planning and allocating interventions will become child's play. We will come back to the best practices of preventive maintenance in detail in a future article.

Predictive maintenance consists of the precise monitoring of equipment, via sensors and the transmission of technical data directly from the machine to the cloud, in order to anticipate failures as much as possible and mitigate technical problems before they occur. Machine monitoring makes it possible to adjust the timing of the intervention as closely as possible, in order to reduce costs as much as possible and to carry out "just in time" maintenance to avoid interruptions in operation while limiting travel. The ultimate in maintenance, so to speak. This is the domain of the IoT (Internet of Things). The alerts triggered go directly to Yuman and can either directly trigger the intervention of a technician or allow remote diagnosis and arbitration.

As you will have understood, Yuman can be used as a simple intervention management software, but also perfectly covers the more complex maintenance processes. Our application perfectly combines the simplicity of an intervention management with all the richness of a real computer-aided maintenance management system (CMMS).

Find your way around the various software programs: MWM, CMMS, EAM... What does it mean?

Property maintenance companies which install, maintain and repair equipment, have the specificity of having their staff work at sites far from each other and must cover a territory on the scale of an agglomeration, a region, a country, etc. As a result, they have their own problems of organisation and remote management of people. 3 categories of software try to meet these needs.

First of all, intervention management software (FSM Software for Field Service Management Software or MWM for Mobile Workforce Management). These are software dedicated to the management of employees who work in mobility. They are in charge of planning and monitoring the teams in the field.

Next come Enterprise Asset Management software (EAM). These software programs are dedicated to the life cycle of the company's assets, whether they are buildings, technical installations or industrial machines. Used alone, they will only provide a partial answer to the challenges of property maintenance.

The real answer is in CMMS (Computerized Maintenance Management System). CMMS perform a dual function: on the one hand, they support the operations of technical teams and, on the other hand, the life cycle of equipment. Yuman is a complete, natively mobile, latest-generation CMMS that covers all the functionalities expected by a maintenance service provider. Read our article on the subject.

Understand the main performance indicators

Whether in industrial maintenance or property maintenance, equipment and infrastructure failures can have costly consequences for the company concerned, impact the comfort or safety of residents or users and lead to a decrease in service quality and customer satisfaction. This is why it is essential to have precise indicators that will help to maximize the rate of proper operation of equipment.

MTTR for Mean Time To Recovery  is the time that elapses from the time the failure is triggered until the equipment returns to a normal operating state. It includes fault recognition, technician travel, diagnosis, repair itself and return to service. Facilitated collaboration between the planner, the manager and the technician(s) involved is essential to improve this global indicator.

Be careful not to confuse it with Mean Time To Repair (MTTR too, no luck!) or Average Repair Time which is limited to the repair time. The improvement of this indicator will be made possible by training actions for personnel, but also by making available on site all the information necessary for the successful completion of the intervention, such as equipment history, operating instructions, etc.

MTBF for Mean Time Between Failures: it is the average time that elapses between two failures of the same equipment. It is calculated by dividing the operational operating time by the number of failures. This makes it possible to analyse the level of reliability of the asset and possibly highlight a larger problem, if the same failure occurs successively.

MTTF for Mean Time To Failure: mainly used for non-repairable equipment, which requires straightforward replacement, this indicator determines the expected service life until the failure occurs. Analyzing this measure facilitates the anticipation of orders and replacements of the asset concerned, thus avoiding prolonged downtime.

OEE stands for Overall Equipment Effectiveness: it is an indicator mainly used in industrial maintenance to analyse the availability, performance and quality of equipment production. It makes it possible to evaluate the productivity of a machine and determine what could be improved, for example the use of preventive maintenance or the replacement of spare parts.

At Yuman we are perfectly familiar with the technical issues and terms of the maintenance sector. Thanks to this experience and our proximity to our customers, we have developed a complete software package that covers all maintenance categories, records and capitalizes on the knowledge of the technical equipment to be maintained and manages the performance indicators.

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