News feed
News feed
Wednesday 05 june 2019
The benefits of a successful preventive maintenance

Property maintenance and industrial maintenance technicians divide their time between two types of interventions: curative and preventive. Preventive maintenance cannot be limited to maintenance based on regulatory requirements and must be considered a full-blown...

Tuesday 04 june 2019

Latest news
📲 Notify your customers by SMS
📝 Customize as you wish your clients, sites, equipment, contacts
🔔 Get instant notifications from your technicians and customers
📎 Attach documents to a piece of equipment
📂 Manage perfectly the trustees, collective ownership, occupants
🗓️ Indicate leaves and absences in the schedule
🇪🇸 And now ... Yuman in Spanish too!

Tuesday 07 may 2019
The Yuman maintenance glossary

Each profession has its own specific lexicographical field and the maintenance service sector is no exception. As an expert in the field, Yuman offers you a short vocabulary reminder here.

Identify the different categories of...

Monday 29 april 2019

Latest news
Calendar 🗓 with or without weekend extension
Traceability of email sending for quotes and invoices ✉️
New login box 🔐
Automatic numbering for customers and sites 🏢

Wednesday 24 april 2019
Respond to growing customer expectations with Yuman

The level of customer expectation is becoming higher and is today one of the strongest trends in the world of maintenance and services. The new requirements now make it necessary to provide high-quality services and to associate them with continuous communication...

Tuesday 02 april 2019
Why it is so important to outsource your CMMS?

Nowadays maintenance providers are facing a lot of challenges, one of the major problems is to succeed in the digital transformation process in a successful way. It is now fully accepted that software, that fits well to the specific needs, drastically...

Friday 22 march 2019
The digitalization of maintenance interventions

Accelerating and successfully transitioning to digital technology has become the number one priority for most companies, and the property maintenance sector is no exception to the rule. This is the case for maintenance service providers, such as heating...

Monday 11 march 2019
Understanding Computer Assisted Maintenance Management

The idea of ​​the CMMS was born in the 1980s, the first goal was to optimize the working time of the teams by grouping the data in one and the same software. For maintenance providers, this means the computerization of the intervention vouchers, with the...

Monday 25 february 2019
The cloud as a service for field workers

The last two years have seen the emergence of next-generation cloud-based SaaS (Software as a Service) B2B  software solutions, in a Mobile First approach, the user experience as a creed and the sharing of intra and inter-company information at the center of...

Monday 25 february 2019
KPIs, the tool to achieve organizational goals

Key Performance Indicators (KPIs) are statistics used by companies to evaluate the effectiveness of their actions and help them achieve their organizational goals. Finding what works fine, helps the companies define which areas are optimized and alerts them of...

Maintenance

Maintenance

Enter the world of preventive maintenance


There are two main categories of maintenance: curative maintenance (repairs) and preventive maintenance (maintenance). Yuman helps you with both aspects by adding a complete module to the curative intervention management functions that allows you to organize all your scheduled preventive maintenance operations easily.

According to the European definition (standard NF EN 13306 X 60-319), maintenance is the set of all technical, administrative and management actions during the life cycle of an asset, intended to maintain or restore it to a state in which it can perform the required function.

This can be complicated! That's why we designed Yuman.

Yuman supports you in managing technical assets for which you are responsible, organizing your teams and structuring your maintenance operations, so that you can be sure to provide your customers with the best possible quality of service.

With Yuman you can easily:

  • Identify and describe the assets for which you are responsible
  • Categorize your services thanks to maintenance libraries
  • Manage the maintenance plans of your installations
  • Know your technical teams’ availability and capacity
  • Generate, plan and assign interventions
  • Monitor smooth running of operations in real time
  • Directly build the digital maintenance logbook of the installations

Equipment database


With Yuman, you will now be able to list all the equipment installed at your customers' premises, whether they are under contract or not.

Each piece of equipment is described by a technical data sheet, which can be customized, if needed. This description includes references, brand, model, main and detailed characteristics, associated documentation, photos, digital maintenance logbook, etc. Photos of equipment taken on site by a technician with a smartphone are instantly accessible by the manager via the private cloud. The structure of Yuman allows for an equipment to be linked to a site, a building or another piece of equipment, thus ensuring the management of complex installations when necessary.

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Fig. 1
Sites management

Preventive maintenance plan


Planning preventive maintenance without the help of CMMS software can be a major challenge. The maintenance software allows you to set up maintenance plans: each plan details the technical equipment required, the maintenance operations with details of the associated technical tasks, the frequency of these operations and the time expected to complete each task. Yuman, which holds your catalogue of services, helps you to build, visualize and update these plans. We offer you standard libraries per technical batch that you can use directly or as a starting point, if needed.

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Fig. 2
Maintenance tasks
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Fig. 3
Maintenance plans

Activation, planning and allocation to internal and/or subcontracting resources


Yuman will generate, plan and assign the interventions to be carried out whenever you need, for the period of time you have selected and respecting the criteria you have defined. After validation by a manager, technicians are alerted of the new interventions they have been assigned to. Customers can also be informed of the scheduled visit dates.

Monitoring of operations


Yuman allows you to manage the smooth running of interventions. You can assess the progress in real time and remotely. Delay alerts can be set up. Nothing is forgotten! The actual time spent on these operations is calculated and compared with the expected duration time. Customers can be informed of the progress and successful completion of the intervention. You receive the reports, photos and list of used equipment instantly. Key indicators are accessible, allowing you to guarantee the smooth running of operations in real time and thus, guarantee customer satisfaction.

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Fig. 4
Finalized workorder

Maintenance monitoring indicators instantly available


Appropriate performance indicators are crucial to ensure quality maintenance. With Yuman you get them instantly, without any preparation work and from the first interventions entered by your technicians on their mobile. These KPIs (Key Performance Indicators) allow you to analyze your activity in details and make the best decisions for your business. They can be viewed as a whole / per team / per technician / for a set period of time, with comparisons between them and trends. Interventions (number, total time, average time), Preventive maintenance coverage, Preventive / curative ratio, Time on the road, Response time, Resolution time limit, Customizable

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Fig. 5
KPI's dashboard