No connection? No problem
Thursday 09 april 2020
Imagine, the technician arrives on site, and there is no more internet connection. How can he do to complete his work order? Pick up a sheet of paper and a pencil? But no, the most modern CMMS have an off-line mode, for seamless use.
What about synchronizing information?
Not all solutions are the same: some will systematically require manual action. Others will have to block the application during data transfer: what could be more unpleasant when you launch your application than having to wait in front of a synchronization screen before you can start working.
But don't worry! With the Yuman mobile application, data synchronization is done in the background, in the background, which means that you can continue to use the application without being disturbed by the data update on the server. The operation is completely transparent to the user. And that's true whether you're an iOS aficionado or you swear by Android.
Data is exchanged in both directions throughout the day as soon as the 3G/4G/5G network is available and without any intervention on your part. And that makes all the difference!
And if the network really needs a little push, and it can happen sometimes, then just press the "Sync" button, and it's done.
Here's a small image demonstration of how to capture an intervention in offline mode with Yuman to see how it works. It's super simple. You can completely forget if you are connected or not. The Yuman App handles it for you.
Scenario for entering a BI in offline mode
List your interventions
In offline mode, you access the task schedule for the day.
Select and start
You access all the necessary information. the Start button: the task is started, the start time is recorded.
Take your pictures as usual. You can use the camera or add an image from your gallery.
Enter or dictate your intervention report
Complete your intervention report. If there are custom fields, they are to be filled in from the supplements.
Have the client sign
The intervention is coming to an end ... get your client to sign!
Close the intervention
Stop button: the intervention is finished, end of time recording. As soon as the internet connection is sufficient, the transfer to the server will be done. The completed intervention will be accessible to all concerned: managers, dispatchers, site manager.
Move on to the next intervention
The loop is closed ... Consultation of the next intervention.
Receive notification when a new intervention is assigned or modified.
Search for an intervention
Possibility to navigate in the week/month, to see the interventions planned, in progress, already carried out. Filters according to the type of intervention: curative, preventive, installation.
It's up to you. No account yet? Click on I benefit from a 2-month free trial to find out how Yuman will unleash the growth of your business.
By the way, our ambition is to provide an unparalleled user experience. Check it out right away: try CMMS for free. Within 2 minutes, the time it takes to create your account, you'll discover what's newest in this category of software.
You can also benefit from a demonstration led by one of our consultants: book a videoconference
Good discovery and see you soon.
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