News feed
News feed
Wednesday 19 february 2020
To fix or to replace?
To fix or to replace?

The translation of this article into English is in progress and will be available soon. 


 

Friday 14 february 2020
Industrial Internet of Things
Industrial Internet of Things

 IoT for Internet of Things is becoming a reality in our world. But are you familiar with IIoT, the Industrial Internet of Things?

 

In our daily lives, we are now more and more to benefit from technologies of connected...

Monday 10 february 2020

Latest news
📷 New gallery for photos taken during the intervention
🙆 Manage user rights and permissions
✍️ Personalize more the emails accompanying the work orders, quotes & invoices
💲 Manage your cost allocations

Sunday 09 february 2020
CMMS as a growth driver
CMMS as a growth driver

If you want to save time, free up resources, standardize procedures in your company, be able to manage a growing flow of critical information, deadlines, security standards, regulations, don't wait any longer... adopt a new...

Thursday 06 february 2020
When a Field Service Management becomes essential
When a Field Service Management becomes essential

In a traditional workplace, such as an office, administration, hospital, etc., managers oversee teams and are able to directly ensure that everything works properly. When a problem occurs, these same managers are able to react quickly, to find, offer and...

Thursday 06 february 2020
What about CMMS speaking articles on the web?
What about CMMS speaking articles on the web?

We have made an overview of CMMS speaking articles that can be found on the web. We will see that the trend is... not very trendy.

 

Not content to be boring, a large majority of articles are giving pride of place to dinosaur...

Thursday 23 january 2020

Latest news
🗺️ Geolocate your technicians
🗓️ Connect Yuman to your Google calendar
📝 Create your quotes in mobility
👥 Differentiate your prospects and customers

Friday 15 november 2019

Latest news
📝 Digitize your CERFA forms on mobile
🛠️ Manage minimum stock levels
👨‍🔧 Manage user access more easily
📱 Scan barcodes & QR codes from Yuman
💲Automatically calculate quote margins

Friday 20 september 2019
Why should you buy your CMMS online?
Why should you buy your CMMS online?

According to a study by eMarketer, the turnover of global e-commerce will exceed 5 trillion dollars by 2021. This complete change in the way we buy goods or services can be observed in both B2C and B2B purchases by individuals and businesses.

Wednesday 31 july 2019
Appvizer awards Yuman the "Premium Software" badge
Appvizer awards Yuman the "Premium Software" badge

Appvizer, Europe's leading software recommendation platform, has selected our application Yuman as one of the best CMMS [Computerized Maintenance Management Software] by awarding it the Premium...

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Digitalization and automation: some very good news for employment!

Digitalization and automation: some very good news for employment!

Wednesday 24 july 2019

In the era of the digitalization of our society, it is clear to everyone that many economic sectors are in deep transition. The objective is to take advantage of the power of new technologies to improve entities’ efficiency and productivity. Companies are increasingly using artificial intelligence, robotizing, or equipping themselves with various software. This upheaval in the way of working has raised rather worried voices... But is it really true?

Digitalization is a phenomenon that can be found in all layers of our economic fabric, and in particular in the maintenance service sector, as we will see in this article. In common thought, digitalization is often synonymous with job destruction, and there are rumors that robots will soon replace human work everywhere. But should we totally fear this digital revolution in our economy? It turns out that despite these assumptions, it is used more to help humans be more effective than to replace them altogether. All we must do is choose the right world of operation, and the technology will help us to be smarter.

Is this concern about technology recent? Not really. Thus, as early as 1788 in Normandy, 2000 workers burned a cotton spinning machine and, a few years later, in 1811, it was at the heart of the English industrial revolution that the Luddism movement broke out. The Luddites were workers fighting against factories that started using machines, which threatened to put them out of work. These craftsmen had organized demonstrations, revolts, and destruction of equipment. This fear of "technological unemployment", as described by Keynes, has thus been latent for 250 years while during this period the capitalist economy has demonstrated its ability to generate a considerable number of new jobs in a context of mechanization and massive scientific and technological progress.

Automation, a must in the digital age

It is absolutely correct to state that the service industries will be impacted by digitalization. According to a McKinsey report on digitalization and its effect on jobs worldwide, it is observed that among the jobs most affected by digitalization in developed countries, there are construction machinery and equipment operators, as well as office workers, such as payroll managers and administrative employees. If there is a loss of some job positions that require few qualifications, these comments need to be qualified, as we will see later.

This negative first approach to "4th industrialization", with the introduction in all sectors of robotization, digitalization, automation and algorithms that could eventually replace the work done by a human being, makes it a threat. However, a more detailed assessment shows that through faster algorithms, more efficient, delays will be reduced, errors due to any devolution eliminated, and productivity will increase drastically, creating added value and wealth, and this can only be done by maintaining a human presence in companies in order to associate the machine with people.

Thereupon, aeronautical maintenance has undergone a major transformation by gradually becoming robotized. The aim was to improve aircraft inspections and traceability, by overcoming one of the main limitations of human beings: tiredness and deconcentration. Repetitive and tiring tasks naturally lead to scattering, to the desire to turn away from work and to a lack of motivation. Algorithms have the advantage of being able to perform repetitive automated actions without any alteration of the activity. This results in increased reliability and a perfect reiteration of inspections. As a result, faster maintenance operations make it possible to optimize aircraft availability, reduce maintenance operating costs and ensure better safety for aircraft passengers. Machines also have an infinite capacity to process massive volumes of information and data very quickly where human beings have only limited potential.

Considering synergy with technology rather than replacing human labor

Thus, it would not be accurate to limit ourselves to saying that digitalization is only a replacement of the human being within productive entities as in our previous example. Indeed, it can often be coordinated with its work, optimize it and advance it rather than replace it.

It is a proven fact that when it comes to sequencing identical tasks and centralizing information, the machine prevails. However, an algorithm does not have the will, discernment or decision-making capacity, which makes the presence of a human being at the beginning of the chain essential for productive action. In addition, the machine cannot perform precise manual movements as maintenance providers do when repairing a machine or system. It appears that the combination of the reflective capacities of the human being and the activity of the machine, therefore, constitutes the apogee of productive performance.

For example, software used by a service provider makes his work more efficient, faster and smarter.  This is the case of CMMS (Computer Assisted Maintenance Management) such as Yuman which, instead of replacing maintenance service providers, considerably facilitates their task and allows them to carry out interventions more quickly. It leads to better communication between technicians and the back office and with the customer as well. Applications that therefore make work more humane and less time-consuming, that follow the wave of digitalization and accompany men in this new era without excluding him. Compared to our example of aeronautical maintenance, creating software to assist the agents concerned would have made their work more efficient, less tiring and would have reduced the risk of them making mistakes, a risk that is never zero even with a robot.

The jobs destroyed during this digitalization are synonymous with "creative destruction", according to the Schumpeterian expression, which marks the transition from an old mode of production to a new way of working. Indeed, the wave of digitalization is bringing about changes that will inevitably change our work and production system. This impulse is a source of renewal to which we must adapt, and using software is a good way to maintain both human intelligence and technological efficiency.

Destruction of jobs to be put into perspective

Moreover, let’s not forget that the human being remains at the heart of this digitalization. More digital means an increased need for human beings who master it and therefore need new skills. According to a report by the World Economic Forum (WEF), it is estimated that by 2022, new technologies will create more jobs than they destroy. 58 million more, according to projections by the foundation, which meets every year in Davos.

Digital technology, which is booming, has made it possible to develop new activities in the same way as all the professions linked to new information technologies, such as software development, with demand currently far outstripping supply, labor shortages and rapidly growing wages. Like Yuman in the maintenance ecosystem, many digital platforms are emerging in all economic sectors and for all media: tablets, smartphones, computers... Web languages have evolved to enable the development of rich, complex applications, equipped with artificial intelligence and which have now relegated static websites, non-adaptive and client-server business solutions closed on themselves to the status of antiques. Software developers mastering these latest-generation technologies are therefore on the rise in our digital age.

CONCLUSION

The digital age makes jobs disappear, not work. The coordination, association, and synergy of human forces with those software and robotic systems are a source of new skills and new wealth that must benefit society as a whole. As Steve Jobs observed 35 years ago when he compared the computer to a well-known tool that transports us and allows us to gain speed, the bike: "The computer is the most remarkable tool that we've ever come up with. It's the equivalent of a bicycle for our minds.” Try to ride a bike with no one on it!

Maintenance service providers, take your chance to dive into the digital smart by taking advantage of a free trial of our CMMS to get the best of our intervention and maintenance management software.

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