News feed
News feed
Friday 20 september 2019
Why should you buy your CMMS online?
Why should you buy your CMMS online?

According to a study by eMarketer, the turnover of global e-commerce will exceed 5 trillion dollars by 2021. This complete change in the way we buy goods or services can be observed in both B2C and B2B purchases by individuals and businesses.

Wednesday 31 july 2019
Appvizer awards Yuman the "Premium Software" badge
Appvizer awards Yuman the "Premium Software" badge

Appvizer, Europe's leading software recommendation platform, has selected our application Yuman as one of the best CMMS [Computerized Maintenance Management Software] by awarding it the Premium Software badge. The solution that supports all the operations of a...

Wednesday 31 july 2019

Latest news
📚 Library of models of quotes and lines templates: everything you need to create your quotes in the blink of an eye
🔩 The maintenance tasks lists get a new page with a powerful search tool 🔎
🚦 The maintenance plans have taken colors: black, yellow, blue, green, orange, instantly visualize the progress of preventive actions and check that everything is done according to the provisional schedule 📅
💾 And for the nostalgic, all the data are now exportable to Excel
The team takes a few days of deserved holidays, ⛱️ but as the developers have made good progress before leaving, there will be some news starting from August 25th!

Wednesday 24 july 2019
Digitalization and automation: some very good news for employment!
Digitalization and automation: some very good news for employment!

In the era of the digitalization of our society, it is clear to everyone that many economic sectors are in deep transition. The objective is to take advantage of the power of new technologies to improve entities’ efficiency and productivity. Companies are...

Friday 12 july 2019
A mobile CMMS, or nothing !
A mobile CMMS, or nothing !

Key-need when implementing a Computerized Maintenance Management System [CMMS], mobility is for companies the main lever which will insure them a huge progress in productivity.

Relying on state-of-the-art technologies, the latest generation...

Tuesday 25 june 2019

Latest news
🛠️ Possibility of associating one or more equipment with the curative work order
📖 Attaching instructions, operating procedures, etc. to equipment
⚙️ New and even easier preferences page
😃 And … great customer reviews about Yuman! Join them!

Wednesday 05 june 2019
The benefits of a successful preventive maintenance
The benefits of a successful preventive maintenance

Property maintenance and industrial maintenance technicians divide their time between two types of interventions: curative and preventive. Preventive maintenance cannot be limited to maintenance based on regulatory requirements and must be considered a full-blown...

Tuesday 04 june 2019

Latest news
📲 Notify your customers by SMS
📝 Customize as you wish your clients, sites, equipment, contacts
🔔 Get instant notifications from your technicians and customers
📎 Attach documents to a piece of equipment
📂 Manage perfectly the trustees, collective ownership, occupants
🗓️ Indicate leaves and absences in the schedule
🇪🇸 And now ... Yuman in Spanish too!

Tuesday 07 may 2019
The Yuman maintenance glossary
The Yuman maintenance glossary

When a maintenance service provider
Meets another maintenance service provider...
What do they tell each other?
Maintenance stories...

Each profession has its own specific lexicographical field and the...

Monday 29 april 2019

Latest news
Calendar 🗓 with or without weekend extension
Traceability of email sending for quotes and invoices ✉️
New login box 🔐
Automatic numbering for customers and sites 🏢

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Understanding Computer Assisted Maintenance Management

Understanding Computer Assisted Maintenance Management

Monday 11 march 2019

The CMMS concept appeared in the early 1980s with the objective of minimizing downtime of technical equipment. After being dedicated to the field of industrial maintenance, their usage gradually extended to the sector of property maintenance services. This evolution then led the solutions to turn more and more to the management of technical teams in association with the management of the life cycle of technical equipment.

The contribution of disruptive technologies in the mid-2000s, smartphones, 3G/4G wireless networks, clouds and SaaS, has enabled a rapid increase in the services provided by the latest generation solutions, while drastically reducing adoption and ownership costs. The use of CMMS is an increasing phenomenon that has become a standard.

 

What does a CMMS handle ?

Computerized Maintenance Management System (CMMS) means that all maintenance operations and processes will benefit from computerized, automated and greatly facilitated and accelerated processing. Some of the common CMMS features are:

Installed equipment stock: inventory, location, technical data sheet, history, etc. 
Requests for intervention: any authorized person can report any anomaly on the web
Corrective maintenance: intervention order or work order
Preventive maintenance: systematic and/or conditional interventions
Predictive maintenance: in association with sensor networks, Internet of Things (IoT)
Technical team planning : availability and skills management
Spare parts: nomenclature, monitoring, procurement
Contracts: maintenance ranges, maintenance plans, invoicing
Cost tracking: Labour, travel, parts, etc.
Key performance indicators (KPIs): statistical data on activity

Mobility, geolocation, storage in the cloud, instant information sharing are now a must for CMMS solutions in order to guarantee effective monitoring of operations occurring remotely over large geographical areas, to communicate easily with customers and to collect and store information consisting of technical and financial data directly.

The benefits

The management of work orders via a CMMS makes it possible to keep in a single database all the maintenance works carried out with, for example, the status of the interventions, deadlines, time spent on site, etc. Taking into account the service life of the machines is also an essential element. It is important to maintain equipment at an optimal level of operation in order to create a safer working environment for all.

Maintenance management must be mobile: it is very important to understand that technicians need to have access to their work information at any time and in any place. Having all available information on transport and planned interventions in the field is a necessity in their daily work. The computerized organization of tasks allows a better reactivity and therefore an increase in customer satisfaction. Hence it is essential for companies in the sector to use a CMMS that perfectly manages mobility.

In this sector, the emergence of mobility has indeed been a major disruption and CMMSs are now classified into two categories. On the one hand, older generation software that continues to face difficulties in taking mobility into account. And on the other hand, those of the new generation who, like Yuman, have placed mobility on smartphones at the heart of their solution and have made it the essential lever for the digital transformation of maintenance companies.

Yuman provides technicians an access to the application on their smartphones: they can complete work orders, access equipment history, order spare parts, record the information needed to prepare quotes, prepare invoices, etc.

Not only does mobile technology increase the ability to communicate, resolve and close incidents, but it can do a lot more. With Yuman it is not only the technicians who use mobility: managers also benefit from it and follow the operations directly from their mobile phone. Organizations that embrace a CMMS like Yuman and turn to mobile technology speed up their turnaround time, reduce costs, deliver a superior customer experience, and unlock potential growth in business.

Analyzing, which also involves monitoring, (as an example KPIs analyze the desired performance to achieve a goal) allows you to visualize historical progress and achieve objectives by ensuring that each task is completed.

Yuman was designed and conceived as a latest generation CMMS software. The software promotes collaboration between technicians and managers through centralized data exchange. These are stored in the cloud, which avoids the risk of information loss and makes them available at any time. This is a considerable advantage for all stakeholders: customers, technicians and managers. It also allows maintenance providers to provide better service to their customers, based on responsiveness. Appointments are scheduled and technicians' movements optimized through mapping.

Improving customer satisfaction

It's a fact : the end customer and the field technician have both moved into the digital age. Clients are therefore demanding faster and better administrative processing. This requires a stronger need for communication. Customers of maintenance providers must follow and understand the main steps of the maintenance cycle (before, during and after). The presence of the "start" and "stop" buttons on our Yuman CMMS allows us to obtain this information in real time and transmit it to the customer.

As its name suggests, Yuman is a CMMS that puts people first by giving them a detailed view of the day's agenda and reducing administrative burden. As a B2B enterprise, we believe that we can improve the lives of service providers in an efficient and profitable manner. We invite you to try our CMMS, with a free trial so that you can see how the software can match your needs.

Conclusion

CMMS has therefore become an essential tool for any company - whatever its size - to differentiate itself in increasingly competitive markets. For maintenance service providers, setting up a CMMS means digitising service vouchers and, more generally, digitising all company processes, drastically reducing operating costs, increasing productivity and customer satisfaction.

As its name suggests, Yuman is a CMMS that puts people first by providing them with a detailed view of the day's programme and reducing administrative tasks. As a B2B company, we believe we can improve the lives of service providers in an efficient and cost-effective way. We invite you to try our CMMS with a free trial to see how our software can meet your needs.

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