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Stop the sales blah-blah: at Yuman, we lay our cards on the table!

Stop the sales blah-blah: at Yuman, we lay our cards on the table!

Sunday 21 september 2025

Let's start by saying what many are thinking out loud. Under pressure from seasoned salespeople, too many companies have bought CMMSs that look good on demonstration, but fall apart when they're actually implemented. The predictable result: interminable projects, deceptive adoption, incomplete data, sluggish integration, promises put off until later. Meanwhile, gains in competitiveness and growth remain on the shelf. Let's take a quick look at these so-called solutions, and show how the Yuman approach reverses the perspective.

Three CMMS families... and their blind spots

First family: suites from the ERP world and heavy industry. They parade in compliance, budgets, authorizations, and go through audits without trembling. But parameterization cycles are frighteningly long, screens dense and dated, and mobility non-existent or partial. The result: no adoption on the technical side, late and low-quality data collection, no business benefits, and decisions taken with a time lag.

Second family: asset/FM platforms. They cover contracts, leases and asset mapping with aplomb, but carry an office-centric DNA. As soon as connectivity falters, field data entry disintegrates and planning becomes an off-ground headache. We're back to paper notes, double entries and the illusion of follow-up. These always expensive solutions never deliver the promised value.

Third family: self-proclaimed "latest-generation" CMMS. And, even if some of them aren't the very latest, they offer a flattering interface that makes them easier to learn. Alas, the constraints quickly appear: demanding multi-sites, planning intelligently constrained by skills and geography, total off-line, useful customer portal, deep bi-directional integrations with ERP and accounting. This is where the ceiling appears. Add a few local legacy solutions, solid on a narrow perimeter but costly as soon as you need to change scale or modernize ergonomics, and you've got the big picture.

Where money gets lost EASILY

Money doesn't get lost in slides, it evaporates in network-less basements, rework caused by incomplete reports, useless kilometers of off-the-ground planning, intervention → estimate → invoice cycles that lengthen and strain cash flow. Every misplaced field and every workflow thought out from an office rather than a boiler room adds friction, spoils the source data and ends up in limp decisions. And when APIs are closed or cosmetic, re-keying sets in between CMMS, ERP, CRM and accounting, multiplying discrepancies. This is no mere detail: it's the primary cause of adoption failure and value destruction.

The Yuman axiom: intervention first

Yuman reverses the perspective. The point of truth isn't the Monday meeting, it's the intervention. The application is written for the hand that holds a smartphone in a technical room, network or not. The screens are contextual, showing the essentials at the right moment, depending on the type of intervention and the asset family. Photo, signature, Start/Stop, consumed parts and compliance checks all work natively, including offline, with robust, traceable synchronization. Planning helps rather than constrains: it combines criticality, skills, geography, SLAs and inventory to propose realistic slots, make conflicts visible and replan without losing information. The customer portal shows precisely what has been done, when and why, reduces friction and enhances the value of teamwork.

The multi-industry, field-proven approach

This mobile-first approach is not a posture. It has been tried and tested on hundreds of deployments in a variety of contexts - multi-technical, HVAC, retail, hospitality, sensitive sites, light industry. The same effects are repeated: fewer round-trips, more first-time-fix, credible planning because fed by fresh information, and a significantly shorter intervention → quotation → invoice cycle. In other words, competitiveness is finally measured in weeks, not quarters.

Managing complexity without making it your own

"Does your tool hold up to real life?" Yes, because Yuman orchestrates complexity without transferring it to teams. Multi-sites and multi-companies, heterogeneous contracts and SLAs, preventive campaigns and curative emergencies, prioritized equipment, depot and truck inventories, purchasing and procurement, item and rate catalogs: all this is managed on the operational side, without swelling the field screens. And this orchestration extends to the administrative and commercial chain: from the request to the quotation, from the work order to the invoice and credit note if necessary, right through to exports and accounting reconciliations. The cycle is closed, the data remains unique, the value circulates from the assignment to the sales figure.

Visibility as a native property, not a promise

Visibility is not a firework display of graphics. It's the ability to answer simple questions quickly and accurately: what has been done, on what equipment, with what parts, in how long, with what effect on SLA, and where is the bottleneck today. Yuman provides exhaustive timelines for each piece of equipment and each site, logs that can be challenged, clear traceability of time and consumption, and unambiguous statuses. Dashboards, backed up by this sound data, shed light on availability, first-time-fix, closing times, intervention → invoice cycle, performance by team and asset type. The decision ceases to be theoretical, it becomes operational.

Modular by construction, to move forward quickly without over-dimensioning

Amplitude doesn't mean monolith. Yuman's offer is modular. We start where the value is immediate - mobile application and planning, or customer portal and automated reporting - then extend to advanced preventive maintenance, inventory and purchasing, the quotation-invoice chain, ERP-accounting integrations, regulatory campaigns. This gradual approach reduces project risk, secures adoption and aligns investment with real gains. No white elephants: a controlled ramp-up.

Open integrations

Yuman is not trying to become a world-system. APIs are open, documented and truly bidirectional. Connectors eliminate cascading CSV exports, maintain data uniqueness and streamline flows with ERP, accounting and CRM. It's architecture hygiene, and it's what makes the whole thing stable for teams, from field action to accounting reconciliation.

Why others cost you, and why Yuman delivers

Let's put it bluntly, but without proper names : large legacy ERP suites fail as soon as they have to combine native mobile use with total off-line use, asset management/FM platforms run out of steam when planning has to stick to the realities in the field, and the "latest generation" CMMS, or even simple intervention management tools, reach a ceiling when it comes to orchestrating demanding multi-sites, an operational customer portal and deep integrations that close the economic loop. They may be suitable for very limited cases, or for organizations willing to pay for complexity on a daily basis. But if the objective is operational competitiveness - fewer round-trips, more first-time-fix, a much shorter intervention → quotation → invoice cycle, structured organization and controlled maintenance - they are expensive for a result weakened by the absence of real adoption. Yuman reverses this logic: we place data at the point of production, enriching it without friction, automatically routing it to where it creates sales and customer satisfaction.

Maps on the table

The market doesn't need promises, it needs a tool that fits where it's all happening: in front of the equipment, smartphone in hand, without a network if need be, and that reinforces and streamlines office/field collaboration. And that's exactly what Yuman does!

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