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How much does a CMMS cost?

How much does a CMMS cost?

Thursday 23 april 2020

CMMS software prices have evolved considerably in recent years. The good news is that they have dropped, and the days when you had to be a multinational to consider implementing a powerful CMMS are over. There's a key reason for this: the advent of the cloud.

> What is a CMMS?

Free vs. paid CMMS

Here's a chestnut tree from the net: the free vs. paid CMMS comparison. We're going to be transparent and save you time. There's no such thing as free CMMS solutions! 

No, don't be disappointed. We have much better things to offer you. Our promise is that if you adopt a paid CMMS you will earn money!

How can I make money? It's simple but deserves a few explanations: technicians are more productive, dispatchers save a considerable amount of time in their planning, your customers are kept informed automatically, your invoices prepare themselves, and your preventive interventions are planned directly. And we do not list here all the workflows that facilitate the work of your teams throughout their working day. 

No, it's not magic, it's the benefit to your company of digitising its maintenance activities. We should rather talk about "smart digitisation" designed and constantly improved by our team of experts with the help and constant feedback of our customers. And this added value for your company is much more valuable than a so-called free CMMS.

The adage "what's priceless, has no value" applies perfectly to free CMMS. And, if you find free CMMS proposals, we're not talking about the trial periods that are there to give you a taste of the solution, so be very careful because the risk of them containing malware is high. Moreover, only software licenses would be offered and all the associated services essential to the implementation and support would still be paid for: setup, training, data recovery, hosting, support, maintenance of the solution in operational conditions, etc. 

The most modern professional CMMS offers now exclusively offer an "all-inclusive" price that includes the user license and all related services in a single subscription, generally per user and per month.

The best CMMS editors will also be able to provide you with personalized support that will allow you to customize the solution and add any necessary additions to adapt the tool to your own needs. Updates are carried out periodically by the teams of developers, thus ensuring its evolution and maintenance over time. 😎

CMMS price comparison

There is a growing urgency in the industry and real estate maintenance to renew CMMS software that has become obsolete, either because the functionalities offered no longer adequately meet current needs, or, more frequently, because the solutions in place have failed to keep pace with the latest developments in IT technologies such as: iOS and Androïd mobile applications, relational databases with unlimited volumes, Linux operating systems guaranteeing stability and security, data centers, 3, 4 and now 5G wireless networks, new development frameworks.

CMMS represents an essential investment and it is no longer possible for a company, whatever its size, to stick to paper, post-its, SMS, WhatsApp messages, continuous phone calls and voice messages. In order to stay in the race, it is essential to have a technician management tool, to have a perfect knowledge of the state of its technical assets and to optimize the entire maintenance function. And the only answer to this problem is a true latest-generation CMMS. Go to the article CMMS price comparison.

In fact, it is no longer an investment and the company wishing to equip itself with a CMMS solution will no longer have to use its cash flow and pay a large amount of money to equip itself, even with a large number of users to be onboard on the project. It will opt first and foremost for a software publisher offering a SaaS CMMS solution, i.e. Software as a Service. This "Pay as you use" business model, which appeared about ten years ago in the maintenance sector, has only advantages for the customer:

  • No direct impact on cash flow
  • Adaptation at any time to the real needs of the company and its evolution
  • Suggested improvements on an ongoing basis
  • The company is no longer bound hand and foot to the publisher because of the massive initial investment.
  • Gains in flexibility and freedom 

When studying CMMS market prices, it is essential to exclude simple intervention management tools, which are much more limited in terms of the services offered. Work order management software has the taste and colour of CMMS software, but it is not. And today, CMMS is the maintenance hero.

We must also remain attentive to the hidden costs that some offers can present. In particular, you have to hunt down and exclude, if you discover any, the publishers who will ask for extras. These extra costs always hide a difficulty in their solution. As an example, a list of additional costs applied by some CMMS publishers and an explanation of their problems:

  • Additional costs for additional storage = poor technical choices
  • Expensive training = the application is complex
  • Expensive setup = low parameterization capacity
  • Extended support = the support team is poorly organized
  • More expensive license for managers = the mobile application is limited since a technician will get less value from the solution.
  • More expensive license for technicians = back-office functions are limited. It's certainly just a solution for managing interventions.
  • Cost for personalised support = the application only partially meets your needs

The list is not exhaustive because the imagination of sales people is limitless. For example, we have observed editors invoicing the voice order to enter a balance sheet, even though this is obviously a standard function available on all mobiles! 

A good gmao must be completely transparent. All the following services are included:

  • Setting up CMMS for your company
  • User licenses
  • Hosting
  • Unlimited storage
  • Backups
  • Monitoring 24/24, telephone support 5/7 8H-18H
  • Personalized follow-up
  • Continuous improvements

and the price, depending on the scope covered, is the same for all users. 

It's clear that clients must be treated with respect and ethics: "Treat others as you would like to be treated" and "Don't do to others what you wouldn't want them to do to you". This way nothing makes us more upset when buying a product or service, to discover the presence of hidden or disguised costs.

By the way, at Yuman our ambition is to offer an unparalleled user experience. Check it out right away: try CMMS for free. Within 2 minutes, by the time you create your account, you'll discover what's newest in this category of software.

You can also benefit from a demonstration led by one of our consultants: book a videoconference

Good discovery and see you soon on Yuman.

 

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