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Wednesday 31 july 2019
Appvizer awards Yuman the "Premium Software" badge
Appvizer awards Yuman the "Premium Software" badge

Appvizer, Europe's leading software recommendation platform, has selected our application Yuman as one of the best CMMS [Computerized Maintenance Management Software] by awarding it the Premium Software badge. The solution that supports all the operations of a...

Wednesday 31 july 2019

Latest news
📚 Library of models of quotes and lines templates: everything you need to create your quotes in the blink of an eye
🔩 The maintenance tasks lists get a new page with a powerful search tool 🔎
🚦 The maintenance plans have taken colors: black, yellow, blue, green, orange, instantly visualize the progress of preventive actions and check that everything is done according to the provisional schedule 📅
💾 And for the nostalgic, all the data are now exportable to Excel
The team takes a few days of deserved holidays, ⛱️ but as the developers have made good progress before leaving, there will be some news starting from August 25th!

Wednesday 24 july 2019
Digitalization and automation: some very good news for employment!
Digitalization and automation: some very good news for employment!

In the era of the digitalization of our society, it is clear to everyone that many economic sectors are in deep transition. The objective is to take advantage of the power of new technologies to improve entities’ efficiency and productivity. Companies are...

Friday 12 july 2019
A mobile CMMS, or nothing !
A mobile CMMS, or nothing !

Key-need when implementing a Computerized Maintenance Management System [CMMS], mobility is for companies the main lever which will insure them a huge progress in productivity.

Relying on state-of-the-art technologies, the latest generation...

Tuesday 25 june 2019

Latest news
🛠️ Possibility of associating one or more equipment with the curative work order
📖 Attaching instructions, operating procedures, etc. to equipment
⚙️ New and even easier preferences page
😃 And … great customer reviews about Yuman! Join them!

Wednesday 05 june 2019
The benefits of a successful preventive maintenance
The benefits of a successful preventive maintenance

Property maintenance and industrial maintenance technicians divide their time between two types of interventions: curative and preventive. Preventive maintenance cannot be limited to maintenance based on regulatory requirements and must be considered a full-blown...

Tuesday 04 june 2019

Latest news
📲 Notify your customers by SMS
📝 Customize as you wish your clients, sites, equipment, contacts
🔔 Get instant notifications from your technicians and customers
📎 Attach documents to a piece of equipment
📂 Manage perfectly the trustees, collective ownership, occupants
🗓️ Indicate leaves and absences in the schedule
🇪🇸 And now ... Yuman in Spanish too!

Tuesday 07 may 2019
The Yuman maintenance glossary
The Yuman maintenance glossary

Each profession has its own specific lexicographical field and the maintenance service sector is no exception. As an expert in the field, Yuman offers you a short vocabulary reminder here.

Identify the different categories of...

Monday 29 april 2019

Latest news
Calendar 🗓 with or without weekend extension
Traceability of email sending for quotes and invoices ✉️
New login box 🔐
Automatic numbering for customers and sites 🏢

Wednesday 24 april 2019
Respond to growing customer expectations with Yuman
Respond to growing customer expectations with Yuman

The level of customer expectation is becoming higher and is today one of the strongest trends in the world of maintenance and services. The new requirements now make it necessary to provide high-quality services and to associate them with continuous communication...

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A mobile CMMS, or nothing !

A mobile CMMS, or nothing !

Friday 12 july 2019

Key-need when implementing a Computerized Maintenance Management System [CMMS], mobility is for companies the main lever which will insure them a huge progress in productivity.

Relying on state-of-the-art technologies, the latest generation mobile CMMS facilitates interventions on the field for maintenance technicians. It enables a real-time follow-up of the operations by managers and strengthens communication with clients. However, only essential and necessary features should be granted in mobility, to guarantee the simplification and optimisation of the processes of managing maintenance operations and to allow  immediate appropriation by the teams.

Managing maintenance interventions looks like a relay race. As such, it requires effective cohesion and organisation : the transmission of the baton between the athletes is the moment of truth to win a 4 x 100 metres at the Olympics Games. For maintenance providers, the coordination between several people within the team of the provider, associated with excellent communication with the final customer (reception, analysis and recording of requests, notifications during the intervention : date and time of passage, beginning, end and return to operational conditions or successful completion of the upkeep) are decisive elements in differentiating them from their competitors.

Note that today only a third of maintenance providers have a mobile digital tool to plan, to follow and to invoice interventions. A deep and fast mutation in the entire sector can therefore be predicted over the next few years.

To properly analyse this phenomenon, in this article we will deal with the importance of perfectly managing the mobility of your human resources using a CMMS, with a real latest generation mobile application.

Communicate in mobility

The lack of real-time communication with technicians on the move leads to an efficiency loss and a drop in the quality of service offered to clients, which can be detrimental to the company and limit its growth in an increasingly competitive market. The absence of mobility leads to the multiplication of daily calls, paper exchanges or unstructured emails, difficulties in planning teams, unshared information, unoptimized journeys …

To avoid misunderstandings, approximations in planning, lack of visibility about what is going on the field, delays, it is mandatory to use a mobile application that will bring the traceability and transparency regarding technicians’ interventions, optimize their journeys and increase the quality of service.

Better collaboration and information sharing

Mobile applications must deliver to technicians, in addition to basic information such as updated schedule, place of intervention, client contact details, task description, necessary materials and spares parts, further information such as the history of previously realised interventions, instructions, documentation of the equipment, comments and pictures etc.

On the other side, the technician, thanks to his smartphone will automatically get the duration of the intervention (either by declaring it via Start & Stop buttons, or by automatic recording), travel times and distances as well as the report, recording of measurements, customer signatures, photos or any other useful data collected directly from the field. This real-time reporting of information enables back-office teams at the head office to process it without delay in order to move on to the “next-step”: validation, closing, invoicing, ordering parts, sending backup, re-scheduling, calculating profitability, following performance etc. It also allows a direct communication with the client during the entire operation.

A latest generation mobile CMMS must also ensure the traceability of the information entered. With Yuman, each event, each data modification is recorded, signed, time-stamped and can be checked afterwards if necessary.  

Exchanging, even without connexion

Knowing that 84% of paper work orders are incomplete or mistaken, it has become a priority for companies to get a mature mobile solution, which integrates all the necessary features while being easy to use for technicians on the field. That is why Yuman emphasis the user experience and offers a mobile application that does not require any specific training and guarantees an immediate appropriation.

Finally, as the maintenance technicians frequently work in places where connexion is not optimum (buildings basements, car-parks etc), it is essential to use an application able to automatically synchronise data offline, while guaranteeing the safety and confidentiality of the information exchanged. On the one hand, so that the technician has a permanent access to the data and on the other hand so that he can hand over his intervention report to the manager. Thus, nothing comes jamming the mechanism of information transmission!

Conclusion

Today, the technological progress enables Yuman to offer a web and mobile application, friendly, easy to use, which promotes team collaboration and customer information.

Mobile phones and data packages costs steeply decreased, and applications are more and more easy to use : there is no more reason not to make the final step. To do so, begin a free trial! Once the testing period has been successfully experienced, the relationship with the editor has been established, you can confidently launch the deployment of the project on a larger scale.

Our tip:  only trust software editors able to provide you a free trial of at least a month, or better, two months. It indicates the trust they have in their app and in their ability to deliver you the added value they are promising.

Don’t wait to benefit from a free trial.

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