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Friday 14 february 2020
Industrial Internet of Things
Industrial Internet of Things

The IoT for the Internet of Things is becoming a reality in the world around us. But are you familiar with IoT, the Industrial Internet of Things?

 

More and more of us are now benefiting in our daily lives from the...

Monday 10 february 2020

Latest news
📷 New gallery for photos taken during the intervention
🙆 Manage user rights and permissions
✍️ Personalize more the emails accompanying the work orders, quotes & invoices
💲 Manage your cost allocations

Sunday 09 february 2020
CMMS as a growth driver
CMMS as a growth driver

If you want to save time, free up resources, standardize procedures in your company, be able to manage a growing flow of critical information, deadlines, security standards, regulations, don't wait any longer... adopt a new...

Thursday 06 february 2020
When a Field Service Management becomes essential
When a Field Service Management becomes essential

In a traditional workplace, such as an office, administration, hospital, etc., managers oversee teams and are able to directly ensure that everything works properly. When a problem occurs, these same managers are able to react quickly, to find, offer and...

Thursday 06 february 2020
What about CMMS speaking articles on the web?
What about CMMS speaking articles on the web?

We have made an overview of CMMS speaking articles that can be found on the web. We will see that the trend is... not very trendy.

 

Not content to be boring, a large majority of articles are giving pride of place to dinosaur...

Thursday 23 january 2020

Latest news
🗺️ Geolocate your technicians
🗓️ Connect Yuman to your Google calendar
📝 Create your quotes in mobility
👥 Differentiate your prospects and customers

Friday 15 november 2019

Latest news
📝 Digitize your CERFA forms on mobile
🛠️ Manage minimum stock levels
👨‍🔧 Manage user access more easily
📱 Scan barcodes & QR codes from Yuman
💲Automatically calculate quote margins

Friday 20 september 2019
Why should you buy your CMMS online?
Why should you buy your CMMS online?

According to a study by eMarketer, the turnover of global e-commerce will exceed 5 trillion dollars by 2021. This complete change in the way we buy goods or services can be observed in both B2C and B2B purchases by individuals and businesses.

Wednesday 31 july 2019
Appvizer awards Yuman the "Premium Software" badge
Appvizer awards Yuman the "Premium Software" badge

Appvizer, Europe's leading software recommendation platform, has selected our application Yuman as one of the best CMMS [Computerized Maintenance Management Software] by awarding it the Premium...

Wednesday 31 july 2019

Latest news
📚 Library of models of quotes and lines templates: everything you need to create your quotes in the blink of an eye
🔩 The maintenance tasks lists get a new page with a powerful search tool 🔎
🚦 The maintenance plans have taken colors: black, yellow, blue, green, orange, instantly visualize the progress of preventive actions and check that everything is done according to the provisional schedule 📅
💾 And for the nostalgic, all the data are now exportable to Excel
The team takes a few days of deserved holidays, ⛱️ but as the developers have made good progress before leaving, there will be some news starting from August 25th!

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A mobile CMMS, or nothing!

A mobile CMMS, or nothing!

Friday 12 july 2019

Key-need when implementing a Computerized Maintenance Management System [CMMS], mobility is for companies the main lever which will insure them huge progress in productivity.

Relying on state-of-the-art technologies, the latest generation mobile CMMS facilitates interventions on the field for maintenance technicians. It enables a real-time follow-up of the operations by managers and strengthens communication with clients. However, only essential and necessary features should be granted in mobility, to guarantee the simplification and optimization of the processes of managing maintenance operations and to allow immediate appropriation by the teams.

Managing maintenance interventions looks like a relay race. As such, it requires effective cohesion and organization: the transmission of the baton between the athletes is the moment of truth to win a 4 x 100 meters at the Olympics Games. For maintenance providers, the coordination between several people within the team of the provider, associated with excellent communication with the final customer (reception, analysis, and recording of requests, notifications during the intervention: date and time of passage, beginning, end and return to operational conditions or successful completion of the upkeep) are decisive elements in differentiating them from their competitors.

Note that today only a third of maintenance providers have a mobile digital tool to plan, follow and to invoice interventions. A deep and fast mutation in the entire sector can, therefore, be predicted over the next few years.

To properly analyze this phenomenon, in this article we will deal with the importance of perfectly managing the mobility of your human resources using a CMMS, with a real latest generation mobile application.

Communicate in mobility

The lack of real-time communication with technicians on the move leads to an efficiency loss and a drop in the quality of service offered to clients, which can be detrimental to the company and limit its growth in an increasingly competitive market. The absence of mobility leads to the multiplication of daily calls, paper exchanges or unstructured emails, difficulties in planning teams, unshared information, unoptimized journeys …

To avoid misunderstandings, approximations in planning, lack of visibility about what is going on the field, delays, it is mandatory to use a mobile application that will bring the traceability and transparency regarding technicians’ interventions, optimize their journeys and increase the quality of service.

Better collaboration and information sharing

Mobile applications must deliver to technicians, in addition to basic information such as updated schedule, place of intervention, client contact details, task description, necessary materials and spares parts, further information such as the history of previously realized interventions, instructions, documentation of the equipment, comments and pictures, etc.

On the other side, the technician, thanks to his smartphone will automatically get the duration of the intervention (either by declaring it via Start & Stop buttons, or by automatic recording), travel times and distances as well as the report, recording of measurements, customer signatures, photos or any other useful data collected directly from the field. This real-time reporting of information enables back-office teams at the head office to process it without delay in order to move on to the “next step”: validation, closing, invoicing, ordering parts, sending backup, re-scheduling, calculating profitability, following performance, etc. It also allows direct communication with the client during the entire operation.

A latest-generation mobile CMMS must also ensure the traceability of the information entered. With Yuman, each event, each data modification is recorded, signed, time-stamped and can be checked afterward if necessary.  

Exchanging, even without connexion

Knowing that 84% of paperwork orders are incomplete or mistaken, it has become a priority for companies to get a mature mobile solution, which integrates all the necessary features while being easy to use for technicians on the field. That is why Yuman emphasis the user experience and offers a mobile application that does not require any specific training and guarantees immediate appropriation.

Finally, as the maintenance technicians frequently work in places where connexion is not optimum (buildings basements, car-parks, etc), it is essential to use an application able to automatically synchronize data offline, while guaranteeing the safety and confidentiality of the information exchanged. On the one hand, so that the technician has permanent access to the data and on the other hand so that he can hand over his intervention report to the manager. Thus, nothing comes jamming the mechanism of information transmission!

Conclusion

Today, technological progress enables Yuman to offer a web and mobile application, friendly, easy to use, which promotes team collaboration and customer information.

Mobile phones and data packages costs steeply decreased, and applications are more and more easy to use: there is no more reason not to make the final step. To do so, begin a free trial! Once the testing period has been successfully experienced, the relationship with the editor has been established, you can confidently launch the deployment of the project on a larger scale.

Our tip:  only trust software editors able to provide you a free trial of at least a month, or better, two months. It indicates the trust they have in their app and in their ability to deliver you the added value they are promising.

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