No gimmicky AI, no automation for automation's sake. Yuman embeds concrete artificial intelligence directly into the workflows your teams already use: less admin, better field execution and more consistency across your operations.
Route optimisation
Less time on the road, more time on site. Yuman optimises the travel and daily scheduling of your technicians, taking skills, priorities and location into account.
- Routes optimised by workload and proximity
- Assignment by skill and by area
- Fewer kilometres, more jobs per day
Automated appointment booking
Appointments proposed, confirmed and reminded automatically, with no admin burden. Your customers pick a slot, your technicians keep a consistent schedule, and you reduce missed appointments.
- Slots proposed against the real schedule
- Automatic confirmations and reminders
- Fewer missed appointments and follow-ups
Multichannel request intake
Capture every request, whatever the channel — email, customer portal, phone — in one place. AI structures and qualifies each enquiry automatically so none gets lost.
- Emails and messages turned into qualified requests
- Automatic matching with the site and the equipment
- No forgotten request, full traceability
Nameplate reading
Point your phone at the nameplate: Yuman reads the brand, the model and the serial number, then creates or updates the equipment. No more manual entry of references in the field.
- Recognition of brand, model and serial number
- Equipment created or updated in an instant
- A reliable, always up-to-date equipment base
Mobile diagnostic assistance
Troubleshooting support directly in the hands of your technicians. From the symptoms and the equipment history, AI suggests diagnostic leads and the next steps to resolve faster.
- Diagnostic suggestions based on history
- Recommended next steps, from most to least likely
- Faster upskilling of your teams
Improved work order reports
Better reports, written once and automatically reviewed. AI corrects, structures and clarifies your reports to deliver professional, consistent documents to your customers, effortlessly.
- Rewriting and correction in one click
- Consistent reports, whatever the team
- A stronger professional image with your customers
AI that serves your data, never the other way round
Your data stays yours. Yuman's AI is designed for maintenance and runs in a secure environment, hosted in Europe, GDPR-compliant and ISO 27001-certified.
- Hosting in Europe and GDPR compliance
- ISO 27001-certified security
- No use of your data for any other purpose